
Zachary Sheldon
Zachary researches workplace communication and labor coordination. He earned his PhD from the University of Chicago, then spent three years as a professor at the University of Pittsburgh, with publications in Cultural Anthropology and the Journal of Linguistic Anthropology. He’s also advised four humanitarian organizations on improving employment opportunities for refugees. The through line in his work is helping ordinary people navigate complicated systems, whether that system is an AI or an aid program.

AI Employees Still Need a Manager
AI employees can sort your inbox and post online. Here's how four levels of trust keep you in charge, and how to build custom agents with no code.
Zachary SheldonResearch
Can you trust AI agents with your work?
AI agents need delegation and supervision. Here's how we built a system that finds its own mistakes and keeps them from happening twice.
Zachary SheldonResearch
Can AI agents help my small business?
AI agents are everywhere this month, from Meta's Muse to OpenAI's dots. Here's what an AI agent actually is, which ones a small business can use today, and which hype to skip.
Zachary SheldonResearch
Which AI Model is Best for Your Small Business?
Sol or Astra? Haiku or Sonnet? Learn how to match the right AI model to each job, and how Aqua manages delegation so the right model just runs.
Zachary SheldonResearch
How to use AI on the platforms your business already has
Your business is split across Shopify, email, your calendar, your Drive. The cost is the space between them. Connectors are how Aqua closes that gap, one door at a time, always with your permission
Zachary SheldonResearch
How to stop re-explaining your business to AI
Most AI tools make you re-explain your business every time. Aqua doesn't. It builds a Playbook: a living map of your voice, your process, and your team, so it works like a partner who already knows you.
Zachary SheldonResearchHow to run your business by talking to it
Most people click around Aquarius for five or ten minutes before they discover they could have just asked for what they wanted. Here is what asking gets you, in the words two customers used.
Zachary SheldonResearch